PRODUCT VIDEO

Flight Disruption

Worked with the Product Lead to identify a new capability the team was releasing and understand the nuances of this product and how it would help our customers.
Drafted a script and worked with the product and sales lead to refine.
Once a script was finalized, created a storyboard and worked with the animator to bring the video to life.
Worked closely with the animator and designer to make sure that the technical nuances of this capability and industry details were correctly visualized and depicted.
Recorded the voice over.

What if your customer's schedule change or flight disruption resolved itself?

Picture this: A storm cancels a flight out of New York.

Normally, that means long hold times, scrambling agents, and frustrated travelers.

But Acai's AI Travel Agent goes to work instantly.

It detects that a disruption has taken place,

and quickly finds all of the information

such as airline policies or waiver codes

to determine what your customer's options.

AI sends all of the available choices directly to your customers

allowing them to select the best option right there and then —

without waiting for a chatbot response or a call from an agent.

So by the time your customer reaches their new gate, their seat is confirmed,

and stress is replaced with peace of mind.

Whether's a planned change or an unexpected disruption,

keep your travelers moving and happy.

With Acai Travel.